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GENERAL FAQ

Yes. Our complete line of cold-pressured beveragesare USDA certified Organic. All of our products are also certified Non-GMO by the Non-GMO Project.

At Suja, we use Cold Pressure, also known as High Pressure Processing (HPP), instead of high heat, to extend shelf life & to help maintain essential vitamins, minerals & enzymes. Head on over to ColdPressured.org to learn more.

Visit the customer service desk at your local store and request to speak to the person in charge. You can suggest they reach out to our sales team who can be contacted at sales@sujajuice.com.

We maintain a low carbon footprint by sourcing locally. As a result of being organic, our farms are pesticide and herbicide-free. The containers that we provide our juices in are PETE #1 plastic bottles which are recyclable.

No, we do not recommend drinking any Suja product after it has expired.

COMPANY INFO FAQ

We make our juices in sunny San Diego.

Did you know that only 4% of US food sales is of organic products and yet in a recent Gallup poll, 45% of the US population reported actively trying to add organic foods and beverages to their diets? It makes sense if you think about it. Organic juice is more expensive than non-organic juice, and it’s not as widely available, making it harder to find and afford. We believe that everyone should have the option to buy organic juice so we want to make it available everywhere and at a price point most can afford.

Suja Juice is a privately owned company and we are not looking for investors at this time.

At this time, we do not sponsor athletes.

DIETARY CONCERNS FAQ

Of course! We’ve designed the taste profiles so that kids love the juices too.

All of our products are OU certified Kosher.

While you should check with your doctor first, the answer is usually “NO” because of the amount of natural sugar in the fruit that is used to make our juices. Twelve Essentials and Lemon Love are two low-sugar options, but we recommend consulting your doctor concerning any dietary changes.

Of course! All Suja products are dairy-free.

Yes, again! All of our products are gluten-free.

We use High Pressure Processing (HPP), which retains food quality, maintains natural freshness and extends shelf life without heating to ultra high temperatures. After our juice is bottled, a high level of cold pressure is applied to destroy potentially harmful pathogens, ensuring the juice is safe to drink while preserving the nutritional properties. We have heard of many pregnant/nursing women drinking our juice, however we recommend speaking with your doctor first.

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BUY ONLINE FAQ

We always do our best to kale it, but if for any reason we didn't... please let us know! Because our juice is perishable, we do not accept returns. However, we are committed to customer satisfaction and offer replacements/refunds when warranted. If you made an online order by mistake, we only offer cancellations/refunds for orders that have not yet shipped. Please reach out to orders@sujajuice.com if you wish to modify an order you've placed before it ships or if you aren't completely satisfied with an order you've received!

For subscriptions: if you wish to skip or cancel your monthly shipment, you can do so by logging into your online account or reaching out to subscriptions@sujajuice.com. Please note that we only offer cancellations/refunds for orders that have not yet shipped - if you fail to cancel your order before your monthly order ships, we will be unable to cancel the shipment and will not offer a refund in that case. We are only able to modify your future shipments.

At this time, we only ship domestically within the Continental United States and Hawaii.

Unfortunately, no. We can only deliver to a physical street address.

Online orders ship via UPS according to the following schedule:Orders placed on Monday by 5pm PST: Earliest delivery will be Thursday (same week) or you can choose any Wednesday-Friday in the following weeks.Orders placed on Tuesday by 5pm PST: Earliest delivery will be Friday (same week) or you can choose any Wednesday-Friday in the following weeks.Orders placed on Wednesday-Thursday by 5pm PST: Earliest delivery will be Tuesday (following week) or you can choose any Wednesday-Friday in the following weeks.Orders placed on Friday-Sunday by 5pm PST: Earliest delivery will be Wednesday (following week) or you can choose any Wednesday-Friday in the following weeks.*Delivery dates subject to change in the event of a national holiday*We guarantee 21 days before expiration on all shipments.

You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Unfortunately, coupon codes can't be added retrospectively. In order to receive the discount, coupon codes need to be added when prompted during the checkout process.

Please see our fullSubscriptions FAQ sectionfor information on managing your product subscription(s).

Our products are shipped in insulated boxes packed with ice packs to ensure your products arrive to you the way they're meant to be consumed...ice cold!

Unfortunately, we do not allow any substitutions or customizations. Our cleanse was specially formulated with specific products to ensure you are getting adequate nutrients and calories. We’re sorry for any inconvenience and hope you understand!

If you are interested in doing a cleanse program with more than 8 people. please contactinfo@sujajuice.com.